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Garden.com Website Review & Ratings + Garden.com Coupons

Garden.com: Products & Services

Most of us, our backyards are our outdoor living spaces. They are an extension of our homes, and that's where Garden.com comes in. The company provides everything you need to create a yard of your dreams, at deeply discounted prices. Garden.com is also endowed with vast garden information, which is why all your garden supplies are only a click away.

Why buy from Garden.com?

  • Experience the Web's largest selection of gardening items.
  • Get latest and greatest products & design.
  • Get ready help from experts who are fully trained.
  • Enjoy low price guarantee.
  • Enjoy affordable, reliable and fast shipping.
  • Experience integrity, honesty and above all, quality.

Products on Garden.com are categorized in to (but not limited) to the following:

Brands on Garden.com include (but not limited to):

Garden.com: Company Background

Garden.com is a division of Tabcom, LLC, which was founded in 1969. Tabcom, LLC is also a parent company to numerous pet-related sites which include Bird.com, Fish.com, Ferret.com, Dog.com, amongst others. Tabcom is located in Pennsylvania, United States, and they've been trading online for over 40 years now.

You can find them at the following address:

1 Maplewood Dr

Hazle Township, PA 18202

Garden.com: Customer Feedback & Reviews

Here's what customers have been saying of Garden.com:

Snippets on Bizrate:

"Fantastic pricing on an amazing product." — Online Shopper

"I had been looking for two planters and found them at the absolute lowest price (by far) on Garden.com..." — Ed in PS

"First time for me, but it was a good experience." — Kathy

"Although the order procedure was easy to follow, this was a gift which I sent directly to the recipient. I could not find a place on the order form to include a personal message from me. This is common at many on-line purchase sites..." — Online Shopper

"We are very pleased with our purchase." — Sandy S

"Very good, but I did not get an email when product shipped, but that's OK." — DIZZY

Snippet on Epinions:

"Waste of time. Ordered a patio umbrella base and did not receive any shipment information. When I called the customer service, I learned that they are drop-shipping this item and it takes 6 weeks to get it shipped. No such info on the item page..." — ozby

Summary

Whilst customer reviews of Garden.com are mixed, most exude real customer satisfaction. The only downside seems to be about shipment.

Garden.com: Business Credibility & Trustworthiness

Garden.com is represented on BBB by Tabcom, LLC which is their parent company. Tabcom, LLC is BBB accredited since the 1st of February, 2012. They are rated A, and have had only 26 complaints that closed with BBB within the last three years.

Garden.com is Bizrate certified, and they've been featured in magazines, television programs and national publications. They have further been profiled in television segments, radio programs and regional newspapers.

Examples of these include:

  • The Wall Street Journal
  • Forbes
  • The Atlanta Journal
  • The New York Times
  • Los Angeles Times
  • Fine Gardening
  • Parents Magazine
  • CNN
  • NBC
  • DIY Network
  • The Washington Post
  • USA Today
  • Gardening Life
  • The Greenville News
  • San Francisco Chronicle
  • Chicago Tribune
  • The Salt Lake Tribune
  • The Tampa Tribune
  • Mother Earth News
  • Boston Herald
Garden.com: Website Popularity & Google Ranking

On compete, Garden.com has 84, 177 monthly unique visitors, and their rank by UVS is 23, 055. In the competitive rank, they are ranked #5. Garden.com has a Google PageRank of 5 out of 10 possible points.

Garden.com: Social Media Presence

You can follow Garden.com's latest activities and developments via Social Media. On Facebook, the company's page, which appears to update daily, currently exhibits 1, 309 likes. Updates on this page seem to be mostly about garden pictures. When I checked, 192 people were talking about Garden.com. On twitter, Garden.com's account currently shows 197 followers and 209 tweets. The last tweet is dated the 12th of November, 2010, though. You also want to know that the company is on YouTube.

Garden.com: Website Security & Safety

Certainly, there's reason to purchase with confidence on Garden.com — they are McAfee secure, besides using a secure (https) connection when they take your payment information. Their SSL encryption ensures your personal information is not shared with any third parties across the Web.

According to Google Safe Browsing, Garden.com has never hosted spiteful malware or software within the last 90 days, and they are not currently enlisted as suspicious. Over the same time-period, Google tested 12 of their pages, and none indicated questionable software as being downloaded or fixed without user accord. 16 sites hosted Garden.com, and the company never appeared to serve as a mediator for the infection of any sites.

Garden.com: Pricing & Packages

Listed below is an example of Garden.com's pricing — I selected from the company's Garden Equipment, in their Gardening category:

Summary

Generally, prices on Garden.com compare positively with competitors' prices. Even more reassuring, Garden.com has a Price Match Policy — they are ready to refund you 120% the difference, if you find your item at a lower price with a competitor.

Garden.com: Shipping Rates & Policies

Garden.com does ship globally with the exception of Africa, Middle East, Latin America, Israel and Island nations. Not all items are shipped internationally, though, and those that do are not covered with manufacturer warranty. It's also worthwhile to note that international shipments (outside of USA) might incur customs duties, import taxes or other fees charged by the destination country.

All items are shipped Monday through Friday. If you desire Saturday delivery, it's offered at an extra cost, but only if it's available. Shipping time may vary, while delivery for certain merchandise could last up to 3 weeks. This is determined by shipping location, national holidays, and shipping methods.

Garden.com doesn't currently ship to FPOs, APOs, Puerto Rico, and PO boxes. Free shipping is available for select items within the contiguous US. The company's rates are tabled below:

Ground postage and packing rates (certain products might incur extra shipping and handling costs)

Order Value

Contiguous 48 States

Up to $25.00

$6.95

$25.01-$99.00

$10.95

$99.01-$249.99

$14.95

$250.00-$399.99

$19.95

$400.00 or more

$26.95

Alaska and Hawaii ground shipping (certain products might incur extra shipping and handling costs)

Order Value

 

Up to $25.00

$59.90

$25.01-$99.00

$60.90

$99.01-$249.99

$64.90

$250.00-$399.99

$70.90

$400.00 or more

$76.90

LTL truck shipping rates (liftgate services are provided but at extra costs)

Service Type

All Locations 

LTL Home Delivery

We contact you with actual shipping costs

Garden.com: Payment Methods Accepted

Garden.com accepts the following payment methods:

  • For online and phone orders
    • Visa
    • MasterCard
    • American Express
    • Discover
  • For online orders only
    • PayPal
    • Amazon Checkout
    • Bill Me Later
    • Google Checkout

Garden.com also accepts check payments for phone orders. However, due to processing time, orders may be delayed by a business day. If you have further questions, you can call the company's customer care on 1-888-314-2733.

Garden.com: Returns, Refunds & Exchange Policy

For any reason, Garden.com accepts returns if you are not satisfied with your purchase. Return items within 30 days after purchase, in original form including packaging, parts and accessories. Write your RA# on the outside of your delivery package, as well as on the delivery slip. Attach your original invoice copy, too. Plus don't fail to let Garden.com know the reason of your item's return.

Regarding reimbursements, if you paid by credit card, refunds are credited to your original credit card once they're processed. For checks, your account is credited. Return shipping charges are not reimbursed, with the exception of the company's error. Furthermore, regarding returns, some returns are subject to handling and shipping charges.

If your item is damaged, missing, incorrect or defective, contact Garden.com in 5 days of order receipt, by either email or phone — this helps customer care experts explain steps you ought to take. Otherwise, after 30 days, it's mandatory you contact the manufacturer.

Note that personalized products can neither be returned nor reimbursed. In case of any issue, however, the company works to grant your satisfaction. Also, for safety purposes, plus other regulations, Garden.com does not accept returns from certain product categories, as listed:

  • DVD
  • CD
  • Books
  • Maps
  • Computer Software
  • Undergarments
  • Food Items
  • Special orders
  • Discontinued items
Garden.com: Product images & screenshots
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Comments (4)

A fantastic shop for everything garden! Great work.

Thanks for the detailed review!

Comprehensive, well-researched and well-written. Awesome!

Ranked #37 in

Well research Sarah...voted up.

Garden.com Rating Summary
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